Motorola SolutionsHiring

Service Contracts and Subscription Operations Analyst

  • USD 55,000 to 65,000 per year
  • Remote, United States
  • Mid-level
  • Posted 2 days ago
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In one line

Analyst role handling service and maintenance contracts from activation to renewal, with billing and case work in Oracle and a CRM; office-based in North America.

About the role

Contract lifecycle administration for government and public safety customers, keeping billing accurate and approvals in place. Success means clean contract data, cases closed within service levels and reliable revenue reporting.

At a glance

Pay
USD 55,000 to 65,000 per year
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Oracle R12, Service Cloud, Microsoft Excel, Google Sheets, Revenue recognition, Case management
Posted
2 Nov 2026
Last checked
3 Nov 2026

What you will do

  • Activate service and maintenance agreements according to company policy and customer commitments
  • Handle change requests, renewals and lifecycle updates so records stay accurate across systems
  • Check legal documents and confirm approvals before a contract goes live
  • Review transaction types and accounting treatment to keep billing consistent
  • Process log credits and financial adjustments on customer accounts
  • Resolve service requests and inquiry cases within agreed service levels

What they look for

  • Experience with Oracle R12 for service contracts and billing or revenue schedules
  • Comfort with Service Cloud for case management and tracking inquiries
  • Spreadsheet skills in Excel or Google Sheets for auditing and analysing data
  • Ability to research discrepancies, spot data trends and propose fixes
  • Clear communication across technical, operational and financial teams
  • Independent work on documentation and tasks in a changing environment

Nice to have

  • Familiarity with a sales management system
  • Knowledge of service revenue recognition and internal commercial agreements

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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 55,000 to 65,000 per year.

What experience is needed?

It is a mid-level role. The posting asks for: experience with Oracle R12 for service contracts and billing or revenue schedules; comfort with Service Cloud for case management and tracking inquiries; spreadsheet skills in Excel or Google Sheets for auditing and analysing data. Skills it names include Oracle R12, Service Cloud, Microsoft Excel, Google Sheets.

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