Harris ComputerHiring

Support Analyst

  • USD 55,000 to 70,000 per year
  • Remote, United States
  • Mid-level
  • Posted 9 days ago
In one line

Support Analyst is a mid-level remote role in the United States at a school software and services company.

About the role

A small support team handles tickets and calls from district finance staff and regional service agencies. Success means clients keep their books straight, hit reporting deadlines and stay ready for audits.

At a glance

Pay
USD 55,000 to 70,000 per year
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Accounts Payable, Accounts Receivable, General Ledger, Budgeting, Purchasing, Fund accounting
Posted
20 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Take phone calls and tickets as the main point of contact for client finance offices
  • Work through questions on purchasing, payables, receivables, budgeting and the general ledger
  • Own escalated problems and deal with the customer directly until it is fixed
  • Run training sessions as webinars and at user group meetings
  • Log bugs and feature ideas clearly for the developers, and write up user guides and internal process notes

What they look for

  • A degree in accounting, finance or business, or the same knowledge gained on the job
  • Firm grasp of accounting basics and daily bookkeeping
  • Practical experience in at least one of purchasing, AP, AR, budgeting or the general ledger
  • Clear customer service and the calm to juggle competing priorities

Nice to have

  • Fund or government accounting, public sector budgeting, or work in a school district business office

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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Support Analyst as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 55,000 to 70,000 per year.

What experience is needed?

It is a mid-level role. The posting asks for: a degree in accounting, finance or business, or the same knowledge gained on the job; firm grasp of accounting basics and daily bookkeeping; practical experience in at least one of purchasing, AP, AR, budgeting or the general ledger. Skills it names include Accounts Payable, Accounts Receivable, General Ledger, Budgeting.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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