Remote job · Healthcare support
Bilingual Front Desk and Insurance Specialist, Cardiology
- Remote (Colombia)
- A healthcare staffing and virtual support provider
- Posted 9 Oct 2026
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Apply with Keywordise AIAbout the role
Support a cardiology practice remotely as a bilingual virtual medical assistant. Handle patient calls, insurance checks and diagnostic result communication.
What you will do
- Manage a high volume of inbound patient calls through eClinicalWorks VoIP and route them correctly
- Verify insurance eligibility before appointments are scheduled
- Coordinate and process urgent and stat patient appointments quickly
- Share test results and stat diagnostic reports with patients via TigerConnect
- Give empathetic, professional patient support with strict clinical etiquette
What they look for
- Fluent bilingual communication
- Hands-on eClinicalWorks (eCW) experience in a U.S. healthcare setting
- Experience using TigerConnect for clinical and patient communication
- Prior administrative or medical assistant work in a cardiology practice
- High emotional intelligence, empathy and a calm phone manner with cardiac patients
Nice to have
- Experience with Studycast
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