AffirmHiring

Customer Operations Associate I

  • USD 50,000 to 70,000 per year
  • Remote, United States
  • Entry-level
  • Posted 5 days ago
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In one line

Front line support role at a payments company, mostly email with some calls, handling complex customer cases and helping test new products.

About the role

Complex customer inquiries get resolved here, and the role also feeds into product and process work by spotting trends and joining new feature launches.

At a glance

Pay
USD 50,000 to 70,000 per year
Remote scope
Remote, United States
Seniority
Entry-level
Skills
Google Workspace, Quality Assurance
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Resolve escalated customer questions mainly by email, with some phone calls
  • Keep quality scores high with clients and build good rapport with customers
  • Use product and financial knowledge to investigate and settle several cases
  • Join training, suggest improvements and help with new product launches

What they look for

  • Available for evening, weekend and public holiday shifts
  • Strong written and spoken communication
  • Fluent in English and French
  • One to three years of customer support across phone, email and chat

Nice to have

  • Experience in the financial industry

Benefits

  • Subsidised medical, dental and vision cover for you and dependents

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job uyscywkinh
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting states USD 50,000 to 70,000 per year.

What experience is needed?

It is an entry-level role. The posting asks for: available for evening, weekend and public holiday shifts; strong written and spoken communication; fluent in English and French. Skills it names include Google Workspace, Quality Assurance.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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