CoinLedgerHiring

Customer Success Associate

  • Remote, United States
  • Contract
  • Entry-level
  • Posted 6 days ago
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In one line

Seasonal remote support role answering user questions by chat and email for a crypto tax software company, at least 30 hours a week including one weekend day.

About the role

Fully remote contractor stint from December to April, working U.S. hours on a small customer experience team. The job is about keeping users happy and feeding their problems back to the product side.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Employment
Contract
Skills
Intercom, Slack, Linear, Customer support
Posted
29 Oct 2026
Last checked
31 Oct 2026

What you will do

  • Welcome new users and reply to questions through chat and email in Intercom
  • Help customers stay on the platform and get value from the product
  • Pass along user feedback and suggest ways to improve support processes
  • Escalate bugs and product fixes to engineers using Slack and Linear

What they look for

  • Strong writing and speaking skills
  • Fluent English
  • Customer service background, ideally in a remote setting
  • A record of doing well in remote customer support work

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job vcltsrktrb
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an entry-level role. The posting asks for: strong writing and speaking skills; fluent English; customer service background, ideally in a remote setting. Skills it names include Intercom, Slack, Linear, Customer support.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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