ChainguardHiring

Customer Success Manager, Commercial

  • Remote, United States
  • Lead
  • Posted 8 days ago
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In one line

Customer success role managing onboarding and adoption for commercial clients, working with technical and sales teams.

About the role

Owns the post-sales relationship with commercial customers, ensuring smooth onboarding and ongoing product adoption.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
DevSecOps, AppSec, Supply Chain Security
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Lead technical onboarding for new customers, partnering with pre-sales and post-sales teams.
  • Build relationships with customer stakeholders, from technicians to CISOs, to renew and expand accounts.
  • Collaborate with internal teams to resolve customer issues and advocate for their needs.

What they look for

  • 2+ years in customer-facing roles with both technical and business teams.
  • Experience in customer success, professional services, or technical account management.
  • Knowledge of supply chain security, DevSecOps, or application security.

Nice to have

  • Hands-on technical knowledge of the product and industry trends.
  • Strong collaboration skills to align internal teams toward customer needs.

Benefits

  • Work with Fortune 500 companies and global industry leaders.
  • Opportunity to help secure software supply chains for diverse clients.

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
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Connector URL
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ChatGPT

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Connector URL
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Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Customer Success Manager, Commercial as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: 2+ years in customer-facing roles with both technical and business teams; experience in customer success, professional services, or technical account management; knowledge of supply chain security, DevSecOps, or application security. Skills it names include DevSecOps, AppSec, Supply Chain Security.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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