Customer Success Manager, Enterprise
- Remote, United States
- Lead
- Posted 7 days ago
or apply from Claude / ChatGPT / Muse
Own post-sales relationships with large enterprise accounts in the Central region, from onboarding through adoption and renewal.
About the role
A new team, so the person needs to be comfortable shaping how it works and acting on their own judgement. The portfolio spans technical staff up to security leaders.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Lead
- Skills
- DevSecOps, AppSec, Containers, Vulnerability management, Supply chain security, Compliance
- Posted
- 22 Oct 2026
- Last checked
- 29 Oct 2026
What you will do
- Lead technical onboarding with customers, pre-sales and post-sales colleagues, turning goals into a plan.
- Speak for the customer internally and push other teams to act on their needs.
- Work with support and engineering to get customer issues resolved quickly.
- Learn the product hands on and keep up with new features and industry practice.
- Partner with sales on renewals and growth while keeping churn risk low.
What they look for
- Three or more years in customer facing roles with SMB and mid-market accounts, working with technical and business people.
- Background in customer success, professional services, technical account management, sales engineering or support.
- Domain knowledge in areas such as supply chain security, DevSecOps, AppSec, containers, compliance or vulnerability management.
- Comfort owning a portfolio and making calls on escalations with little hand holding.
- An entrepreneurial streak suited to a team that is still being built.
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job dzrkbgrll4Questions about this job
Can I do this job remotely, and from which countries?
The posting lists it as remote for people in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a lead role. The posting asks for: three or more years in customer facing roles with SMB and mid-market accounts, working with technical and business people; background in customer success, professional services, technical account management, sales engineering or support; domain knowledge in areas such as supply chain security, DevSecOps, AppSec, containers, compliance or vulnerability management. Skills it names include DevSecOps, AppSec, Containers, Vulnerability management.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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