TinesHiring

Customer Success Manager II, EMEA

  • Remote, Ireland
  • Lead
  • Posted 2 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Customer success role at an automation platform, remote anywhere in Ireland. You drive adoption, move accounts into new teams, and handle renewals.

About the role

A growing customer success group where accounts start in security teams and often spread into IT, engineering and operations. Success means customers keep finding new things to automate.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Ireland
Seniority
Lead
Skills
Customer Success, Onboarding, Renewals, Automation
Posted
21 Oct 2026
Last checked
4 Nov 2026

What you will do

  • Guide customers through onboarding, value reviews, business reviews and renewal
  • Turn technical customer needs into briefs for internal technical teams and product feedback
  • Build account plans with colleagues and find new teams to expand usage into
  • Watch dashboards, logins and use cases, and flag risks to customer goals early

What they look for

  • Experience in customer success or account management for a technical software product
  • Comfort explaining technical topics and translating them for different audiences
  • Track record of driving adoption and expansion across a customer base
  • Ability to spot risk early and build a plan to address it

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job b3v4suykq4
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in Ireland.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: experience in customer success or account management for a technical software product; comfort explaining technical topics and translating them for different audiences; track record of driving adoption and expansion across a customer base. Skills it names include Customer Success, Onboarding, Renewals, Automation.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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