BitGoHiring

Customer Success Manager

  • Remote, worldwide
  • Lead
  • Posted 13 days ago
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In one line

Customer Success Manager is a lead remote role open to candidates worldwide at a digital asset infrastructure company.

About the role

High-touch account work with institutions and partners, pairing industry knowledge with usage data to drive adoption, renewals and growth.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Customer Success, Account Management, Renewals
Posted
16 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Build relationships with key stakeholders and run regular check-ins on progress and goals
  • Use usage data to make recommendations that lift adoption and reach business outcomes
  • Work with Sales on renewals and upsells, and with Solutions Engineering on onboarding new accounts
  • Track customer health metrics, address problems early, and pass feedback to product teams

What they look for

  • 2+ years in account management, customer success or similar in technology or financial services
  • Experience guiding customers through complex technical or operational transitions
  • Strong analytical skills to turn customer data into practical plans
  • Experience managing portfolios worth $1M+ ARR and driving expansion and renewals
  • Excellent communication with both executives and technical stakeholders

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job crmhwboghm
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: 2+ years in account management, customer success or similar in technology or financial services; experience guiding customers through complex technical or operational transitions; strong analytical skills to turn customer data into practical plans. Skills it names include Customer Success, Account Management, Renewals.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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