BonterraHiring

Customer Success Manager

  • USD 68,000 to 85,000 per year
  • Remote, United States
  • Lead
  • Posted 5 days ago
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In one line

Own a book of nonprofit and corporate accounts, keeping them renewing and getting value from SaaS tools; US salary 68,000 to 85,000 dollars.

About the role

A strategic partner role focused on adoption, health and renewal risk. Success means customers can state the value they got in their own words when budget time comes.

At a glance

Pay
USD 68,000 to 85,000 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Customer Success, Account Management, Customer health data, Business reviews
Posted
30 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Own a retention target and forecast renewal likelihood on a regular rhythm
  • Keep a renewal plan per key account covering goals, stakeholders and risk
  • Lead adoption meetings and business reviews tailored to each audience
  • Track outcomes through success plans and watch health data for at-risk accounts
  • Work with product, sales and support to smooth the customer experience

What they look for

  • Three or more years in customer success, account management or similar strategic work
  • Able to run a book of business alone and handle ambiguity with judgment
  • Experience building success plans and turning usage into a value story
  • Skill at forecasting renewal risk and prioritizing accounts
  • Comfort with customer health data and reporting tools
  • Strong written and verbal communication for leading business reviews

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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Muse

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  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting states USD 68,000 to 85,000 per year.

What experience is needed?

It is a lead role. The posting asks for: three or more years in customer success, account management or similar strategic work; able to run a book of business alone and handle ambiguity with judgment; experience building success plans and turning usage into a value story. Skills it names include Customer Success, Account Management, Customer health data, Business reviews.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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