Zeta GlobalHiring

Senior Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 5 days ago
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In one line

Customer success role for enterprise marketing clients, owning relationships and helping them get more from a marketing platform.

About the role

Loyalty and lifecycle marketing results are the focus, with the person acting as the main contact for a portfolio of accounts and turning campaign data into advice clients can act on.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Customer Success, Lifecycle Marketing, Account Management
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Act as main contact and adviser for a set of enterprise clients, learning their goals and KPIs
  • Work with clients on loyalty and lifecycle campaigns that lift engagement, retention and lifetime value
  • Review campaign and engagement data and suggest ways to improve performance
  • Guide clients in using the platform's features and lead regular business reviews
  • Spot account risks and work with commercial teams on upsell and expansion

What they look for

  • Solid grasp of lifecycle marketing and a consultative way of working with clients
  • Ability to turn complex marketing problems into clear, practical plans

How Keywordise applies for you

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Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
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  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: solid grasp of lifecycle marketing and a consultative way of working with clients; ability to turn complex marketing problems into clear, practical plans. Skills it names include Customer Success, Lifecycle Marketing, Account Management.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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