AlertMediaHiring

Enterprise Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 5 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Own relationships with large enterprise accounts at an emergency notification company, keeping customers healthy and growing their use of the product.

About the role

Works closely with implementation, support, marketing and sales to guide adoption and retention. Success means accounts renew, expand and hit their own goals.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Salesforce, Excel, Gainsight
Posted
30 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Build and keep strong ties with enterprise customers
  • Assess risk on each account and push retention through proven practices
  • Run quarterly business reviews that show value and share new features
  • Coordinate across teams as the single point of accountability for your accounts

What they look for

  • At least 3 years as a Customer Success Manager
  • 1 to 2 years or more supporting enterprise accounts in a CSM role
  • Salesforce and Excel skills
  • Comfort working with demanding multinational customers

Nice to have

  • Experience in emergency communications or risk response

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job kjwukjhche
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Enterprise Customer Success Manager as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: at least 3 years as a Customer Success Manager; 1 to 2 years or more supporting enterprise accounts in a CSM role; salesforce and Excel skills. Skills it names include Salesforce, Excel, Gainsight.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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