An AI perception and product discovery platformHiring

Head of Customer Success

  • Remote, United Kingdom
  • Executive
  • Posted 12 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Own everything after contract signature at an AI startup: pilots, renewals, upsells and a new deployment team. Remote in Europe with up to 30% travel.

About the role

Reports to the CEO and builds the deployment function from scratch, one strategist per five customers. Speed from signature to a measured result is how the company grows.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United Kingdom
Seniority
Executive
Skills
SaaS, Customer Success, Net Revenue Retention
Posted
23 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Run every pilot to a measured result: live A/B test within seven weeks, uplift shown, contract converted
  • Own renewals and expansion, getting each customer onto all platform capabilities and every marketplace in their group
  • Hire and lead a deployment strategist team across Europe and the US
  • Own customer support and turn customers into references, case studies and press stories

What they look for

  • Background in software, with SaaS or API deployments into enterprise customers and a grasp of configuration versus custom builds
  • History of owning renewals and expansion for enterprise accounts, with numbers to show
  • Experience hiring and leading a technical customer-facing team such as solutions engineers, implementation consultants or data analysts

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job eol7vx5bcq
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Head of Customer Success as a remote role for candidates in the United Kingdom.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an executive role. The posting asks for: background in software, with SaaS or API deployments into enterprise customers and a grasp of configuration versus custom builds; history of owning renewals and expansion for enterprise accounts, with numbers to show; experience hiring and leading a technical customer-facing team such as solutions engineers, implementation consultants or data analysts. Skills it names include SaaS, Customer Success, Net Revenue Retention.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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