VerilyHiring

Head of Customer Success, Payer & Employer

  • USD 137,000 to 205,500 per year
  • Remote, United States
  • Full-time
  • Executive
  • Posted 3 weeks ago
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In one line

Lead a team of account managers serving health plans, providers and employers for a care delivery business, keeping accounts healthy and growing.

About the role

The team onboards, retains and expands care delivery accounts. The role sets a standard account playbook and hires and develops the account managers who run it.

At a glance

Pay
USD 137,000 to 205,500 per year
Remote scope
Remote, United States
Seniority
Executive
Employment
Full-time
Skills
Account management, Customer success, Digital health, Renewals
Visa
No sponsorship
Posted
7 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Grow retention and expansion at health plan, provider, employer and partner accounts
  • Build executive relationships and track customer health, renewals and implementation progress
  • Create and standardise the account playbook, from onboarding to quarterly reviews
  • Recruit, train and develop account managers against customer success metrics

What they look for

  • Seven or more years in healthcare, employer benefits or insurance
  • A record of managing senior executive relationships in health benefits
  • Experience in digital health or virtual care sales or account management
  • Clear communication, critical thinking and problem solving

Nice to have

  • Health plan or payer experience
  • An MBA or similar advanced degree

Benefits

  • Bonus on top of base pay
  • Benefits package

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job epzx7zthbc
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 137,000 to 205,500 per year.

What experience is needed?

It is an executive role. The posting asks for: seven or more years in healthcare, employer benefits or insurance; a record of managing senior executive relationships in health benefits; experience in digital health or virtual care sales or account management. Skills it names include Account management, Customer success, Digital health, Renewals.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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