An international iGaming companyHiring

Korean Speaking iGaming Team Leader

  • EUR 35,000 to 40,000 per year
  • Remote, South Korea
  • Contract
  • Lead
  • today
In one line

Remote team lead job running a group of Korean-speaking customer support agents, on rotating 24/7 shifts, on a six-month renewable contract.

About the role

Leading daily player support operations across all channels, with coaching, escalation handling and process improvements. Shifts usually start at 16:00 or 18:00 GMT+8 and run nine hours including a meal break.

At a glance

Pay
EUR 35,000 to 40,000 per year
Remote scope
Remote, South Korea
Seniority
Lead
Employment
Contract
Working hours
Shifts start 16:00 or 18:00 GMT+8; training month starts 11:
Skills
Korean, English, Customer support, iGaming
Posted
20 Oct 2026
Last checked
20 Oct 2026

What you will do

  • Watch daily service operations and keep player experiences strong across every channel
  • Track productivity and quality, and coach agents toward their targets
  • Take escalated and complex player queries and resolve them
  • Look for process and service improvements, and work with other departments on fixes

What they look for

  • Korean at native level and good English communication
  • Prior iGaming experience, ideally in customer support or player services
  • Experience as a team leader, supervisor or people manager, or clear responsibility for team performance
  • Strong communication, organisation and problem solving
  • Able to motivate others, juggle priorities and work independently from home

Benefits

  • Fully remote work with a company laptop
  • Six-month contract that can be renewed
  • Attractive employment benefits

How Keywordise applies for you

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Claude

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  2. Name it Keywordise and paste the connector URL.
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Connector URL
https://keywordise.com/mcp

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Connector URL
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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in South Korea. On hours, the posting says: Shifts start 16:00 or 18:00 GMT+8; training month starts 11.

What does this job pay?

The posting states EUR 35,000 to 40,000 per year.

What experience is needed?

It is a lead role. The posting asks for: korean at native level and good English communication; prior iGaming experience, ideally in customer support or player services; experience as a team leader, supervisor or people manager, or clear responsibility for team performance. Skills it names include Korean, English, Customer support, iGaming.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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