Mainframe Systems Programmer, CICS and WAS

About the role

You will give premium software support to mainframe clients for CICS and WAS, handling installation, testing and implementation of system software along with debugging, tuning and migration work.

What you will do

• Complete customer service orders for z/OS clients involving CICS TS and related OEM products in a timely way
• Serve as primary support for reported CICS TS, WAS and OEM product problems, including on call coverage around the clock
• Install OEM software following best practices and company standards
• Prepare customer partitions for yearly operating system upgrades using a checklist of proactive steps
• Support new customer migrations and resolve technical hurdles with the project manager
• Carry out disaster recovery tasks together with the disaster recovery team and follow change control procedures

What they look for

• Bachelor's degree or equivalent work experience
• At least five years on the zSeries mainframe platform, with hands on installation and maintenance of CICS TS, WAS and OEM products
• Solid knowledge of CICS TS capabilities, installation and tailoring, plus related OEM products
• Experience using IBM SMP/E
• Strong analytical skills and grasp of CICS TS concepts, configuration and tailoring