Remote job · IT and software

Senior Customer Success Manager, Quantum Adoption and Technical Enablement

Remote (US)
A quantum computing technology company
Posted 13 Oct 2026

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About the role

A customer-facing technical role driving adoption of trapped-ion quantum computers by guiding clients through onboarding, circuit design and workflow integration.

What you will do

Lead technical onboarding for major accounts, turning contract terms into provisioning and running sessions.
Advise customers on designing quantum circuits, applications and workflows for best performance.
Standardise troubleshooting for job failures and set best practices for the customer success team.
Provide hands-on technical support to remove barriers to adoption.
Build out user enablement content and curriculum.

What they look for

Deep platform and quantum-algorithm expertise with hands-on credibility.
Strong communication skills and customer empathy.
Experience with optimization, machine learning or chemistry and materials simulation.

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