Senior Sales Engineer, Key Accounts

About the role

Technical sales role partnering with account executives to help enterprise customers understand and adopt a technical platform, from first discovery through to closed deals and expansion.

What you will do

• Shape and drive the technical strategy alongside account executives across the full sales cycle
• Run customer discovery to surface technical pain points and success criteria, then map them to tailored solutions
• Present product demos, workshops and technical talks that tie platform features to customer outcomes
• Manage proof-of-value evaluations from scoping and success criteria to timelines and accountability
• Build internal technical champions at customer accounts who advocate for adoption
• Feed customer insights back to product and engineering and keep deal records accurate

What they look for

• At least five years in sales engineering, solutions engineering or similar customer-facing technical work in enterprise settings
• Comfortable working with many stakeholders and adjusting communication for technical, business and executive listeners
• Hands-on knowledge of public cloud platforms, Kubernetes, tracing and APM, security, observability and developer experience
• Strong ability to explain technical ideas to varied audiences
• Consultative style for solving problems and engaging customers
• Able to juggle several opportunities and priorities at pace, with a growth mindset and openness to travel

Benefits

• Structured onboarding program
• Wide-ranging global benefits
• Mentor and buddy scheme for internal networking
• New hire stock equity and an employee stock purchase plan
• Ongoing professional development