Designed Conveyor SystemsHiring

Software Support Engineer

  • Remote, United States
  • Mid-level
  • Posted 7 days ago
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In one line

Support role for warehouse automation software, helping customers whose conveyor and robotics systems go down; remote service desk with on-call rotation.

About the role

The team keeps complex automated warehouse systems running when software or network faults cause downtime. Success means fast diagnosis, clear answers to customers, and records that help spot repeat failure modes.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
WMS, WES, WCS, Linux, TCP/IP, Windows Server
Posted
28 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Act as the go-to expert on WMS, WES and WCS systems for customers.
  • Connect remotely to live automation systems and review server status, logs and trace files to find faults.
  • Work through Linux configuration files and logs, and check TCP/IP network issues behind application errors.

What they look for

  • Two or more years in a related support role, ideally with warehouse management, control or execution systems.
  • Comfort with warehouse distribution and fulfillment operations, plus patient, methodical troubleshooting.
  • Willingness to join a 24/7 on-call rotation with a 15-minute response time.

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
https://keywordise.com/mcp

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Muse

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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: two or more years in a related support role, ideally with warehouse management, control or execution systems; comfort with warehouse distribution and fulfillment operations, plus patient, methodical troubleshooting; willingness to join a 24/7 on-call rotation with a 15-minute response time. Skills it names include WMS, WES, WCS, Linux.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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Designed Conveyor SystemsRemote, United States
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