A growing tax software companyHiring

Support & QA Specialist, Tax

  • Remote, United States
  • Mid-level
  • Posted 9 days ago
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In one line

Support & QA Specialist, Tax is a mid-level remote role in the United States at a growing tax software company.

About the role

Tax firms hit problems in their busiest weeks, and the team works between those customers and engineering to pin down what broke and keep work moving. Precision in every ticket is what makes a fast fix possible.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Working hours
Pacific or Mountain time preferred
Skills
Linear, Pylon, Zendesk, Intercom, Freshdesk, CCH Axcess, UltraTax, Lacerte
Posted
20 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Reproduce reported issues step by step in the product and in the tax software firms already run
  • Answer customer tickets in the support inbox and find workarounds that keep firms going
  • Retest fixes before they reach the customer and run regression checks after releases

What they look for

  • Hands-on QA or software testing work, including reproducing bugs and writing them up for engineers
  • A tax background from a tax or accounting firm, a tax software company, or preparing returns yourself
  • Methodical habits, clear writing and curiosity about why something broke

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

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Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: Pacific or Mountain time preferred.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: hands-on QA or software testing work, including reproducing bugs and writing them up for engineers; a tax background from a tax or accounting firm, a tax software company, or preparing returns yourself; methodical habits, clear writing and curiosity about why something broke. Skills it names include Linear, Pylon, Zendesk, Intercom.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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A growing tax software companyRemote, United States
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