SupportYourAppHiring

Technical Support Consultant (VPN and Networking)

  • Remote, Europe
  • Mid-level
  • Posted 3 days ago
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In one line

Remote support role helping customers set up and troubleshoot VPN and private access products, with a flexible schedule and pay in USD.

About the role

Customers hit problems with secure access, authentication and slow connections, and the job is to trace each one to its cause. Support runs across Windows, Linux, macOS, Android and iOS for tech companies in many countries.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Europe
Seniority
Mid-level
Skills
IPsec, DNS, WireGuard, OpenVPN, IKEv2, Linux, macOS, Windows
Posted
26 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Help customers set up private access and reach internal resources
  • Configure and fix multifactor authentication for VPN and private access
  • Read log files and network traces to find the root cause of issues
  • Advise on bandwidth use and prioritization so VPN connections stay reliable

What they look for

  • Networking knowledge: IPsec tunnels, DNS, packet tracing, ports and firewalls
  • Familiarity with VPNs, routing, split tunneling and WireGuard tunnels
  • Confidence across Windows, Linux, macOS, Android and iOS
  • A computer with 8 GB of RAM and internet of at least 50 Mbps down and 40 Mbps up

Benefits

  • Flexible schedule and fully remote work
  • Compensation in USD

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job vixhdenlok
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in Europe.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: networking knowledge: IPsec tunnels, DNS, packet tracing, ports and firewalls; familiarity with VPNs, routing, split tunneling and WireGuard tunnels; confidence across Windows, Linux, macOS, Android and iOS. Skills it names include IPsec, DNS, WireGuard, OpenVPN.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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