Zayo Group LLCHiring

Customer Account Manager, SLED

  • Remote, United States
  • Lead
  • Posted 3 days ago
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In one line

Account manager for state, local and education customers, handling renewals and growth on complex network contracts.

About the role

Remote post-sales role owning recurring revenue and customer continuity for public-sector and education accounts. Success means keeping renewals on track and spotting expansion while procurement cycles run.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
E-rate, RFP/RFQ, Churn management, Renewals
Posted
26 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Own renewals, churn risk and expansion plans for large public-sector and education accounts
  • Lead multi-service renewals, RFP responses and executive business reviews
  • Work with sales, finance, legal and operations on complex customer decisions

What they look for

  • Knowledge of the SLED market and public procurement, including E-rate funding cycles
  • Experience with RFP/RFQ processes, state contract vehicles and cooperative purchasing
  • Commercial judgment on pricing, credits, contract terms and revenue treatment

Nice to have

  • Familiarity with education consortiums and multi-year network contracts

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Customer Account Manager, SLED as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: knowledge of the SLED market and public procurement, including E-rate funding cycles; experience with RFP/RFQ processes, state contract vehicles and cooperative purchasing; commercial judgment on pricing, credits, contract terms and revenue treatment. Skills it names include E-rate, RFP/RFQ, Churn management, Renewals.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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