Remote job · Office and administration

Customer Care Advisor (German Speaker, Remote)

Remote (Greece)
A customer support outsourcing company
Posted 15 Oct 2026

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About the role

A remote customer service role handling billing, account and case questions for German speaking customers, with a start date in November 2026.

What you will do

Resolve billing and account questions carefully and accurately
Keep case records complete and current
Confirm with the customer that an issue is resolved before closing it
Escalate recurring problems to the team leader so they can be fixed at the source

What they look for

Fluent German
Good English for internal tools and written documentation
Careful attention to detail and precise record keeping
Basic computer skills and comfort with web based tools
Able to pick up new internal systems quickly
A quiet workspace and dependable internet connection for remote work

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