VeraltoHiring

Customer Success Architect

  • Remote, United States
  • Mid-level
  • Posted 4 days ago
In one line

Customer success role at a software company, guiding new customers through onboarding and implementation; remote within the US with some travel.

About the role

Owns onboarding and implementation for consumer brands, connecting product capabilities to each customer's workflows. Works with sales, support, product and R&D on the customer's behalf.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Customer success, Onboarding
Posted
31 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Guide onboarding and implementation, coordinating milestones toward value
  • Clarify scope, manage competing priorities and coordinate handoffs
  • Connect product features to customer workflows and address concerns

What they look for

  • Three to five years in client-facing work, ideally customer success
  • Strong project coordination and people skills, including tough conversations
  • Willingness to travel about 10% to customer sites and events

How Keywordise applies for you

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Connector URL
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Connector URL
https://keywordise.com/mcp

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Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Customer Success Architect as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: three to five years in client-facing work, ideally customer success; strong project coordination and people skills, including tough conversations; willingness to travel about 10% to customer sites and events. Skills it names include Customer success, Onboarding.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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