A healthcare data exchange companyHiring

Customer Success Manager

  • USD 95,000 to 120,000 per year
  • Remote, worldwide
  • Lead
  • Posted 8 days ago
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In one line

Customer success role at a company that moves clinical data between health plans and providers, owning relationships from implementation through renewal.

About the role

The team is small and works with health plans, providers and third-party partners. Good work means customers adopt the product, stay, and grow their spend.

At a glance

Pay
USD 95,000 to 120,000 per year
Remote scope
Remote, worldwide
Seniority
Lead
Skills
CRM, Value-based care, Electronic medical records, Quality programs, Health information management
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Guide customers from implementation through adoption, renewal and growth.
  • Act as each account's main advisor and push product use that serves their goals.
  • Use customer data to spot needs, then turn them into internal tasks and follow through.
  • Find renewal and expansion chances and work them with sales and support colleagues.

What they look for

  • At least 3 years in customer success or account management, delivering software in healthcare.
  • Knowledge of one area such as value-based care, EMRs, quality programs, health information management or insurance markets.
  • Comfort with CRM and modern SaaS customer success tools, plus strong analysis of customer data.
  • Bachelor's degree, ideally in a healthcare field, and clear written and spoken communication.

Nice to have

  • Experience at a startup, working independently in an ambiguous setting.

How Keywordise applies for you

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  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
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  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 6myqbn6ewu
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

The posting states USD 95,000 to 120,000 per year.

What experience is needed?

It is a lead role. The posting asks for: at least 3 years in customer success or account management, delivering software in healthcare; knowledge of one area such as value-based care, EMRs, quality programs, health information management or insurance markets; comfort with CRM and modern SaaS customer success tools, plus strong analysis of customer data. Skills it names include CRM, Value-based care, Electronic medical records, Quality programs.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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