Customer Success Manager
- Remote, United States
- Lead
- Posted 2 weeks ago
or apply from Claude / ChatGPT / Muse
Own a named book of construction ERP customers, running business reviews and driving adoption; blended office and remote working.
About the role
For someone who cares about customer outcomes and can talk to project managers and executives alike. AI tools support the work, and you team up with sales, renewals and professional services.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Lead
- Skills
- Customer success, Business reviews
- Posted
- 15 Oct 2026
- Last checked
- 28 Oct 2026
What you will do
- Is main contact for a named portfolio of construction ERP customers
- Run regular business reviews that tie product use to customer results and spot expansion chances
- Build relationships across levels, from project managers and finance to executives
- Write and carry out success plans, tracking adoption and outcomes with professional services
- Use health data and predictive insights to catch risks early and plan fixes
- Handle escalations from start to finish and share lessons so they do not repeat
What they look for
- A consultative approach and comfort in complex organisations
- Commercial awareness and a proactive streak
Benefits
- Medical, dental and vision insurance, 5% 401(k) match and other optional benefits
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job m7momdovgaQuestions about this job
Is this a remote job, and where can I work from?
The posting lists it as remote for people in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
It is a lead role. The posting asks for: a consultative approach and comfort in complex organisations; commercial awareness and a proactive streak. Skills it names include Customer success, Business reviews.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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