A remote-first HR assessment companyHiring

Senior Customer Success Manager

  • Remote, worldwide
  • Full-time
  • Lead
  • Posted 5 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Own a book of existing HR tech customers, drive renewals and expansion, and act as their main advisor. Fully remote in the US on a four-day, 32-hour week.

About the role

Suited to someone with sales instincts and deep HR technology knowledge who can grow accounts rather than just keep them happy. The company pairs assessment science with I-O psychology and machine learning.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Employment
Full-time
Skills
Customer success, Renewals, HR technology
Posted
23 Sep 2026
Last checked
27 Oct 2026

What you will do

  • Find renewal and expansion chances in your existing accounts and hit revenue targets
  • Hold strategic talks that tie the assessment products to each client's business goals
  • Manage a varied portfolio of customers and is their trusted advisor
  • Handle complex client needs and keep satisfaction and loyalty high

What they look for

  • Deep experience in the HR technology space
  • Commercial mindset with a record of renewals and account growth
  • Skill at navigating complex client organisations and their priorities
  • Ability to build long-term partnerships with senior stakeholders
  • Comfort working remotely on a four-day schedule

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job nsoedxumq7
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Customer Success Manager as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: deep experience in the HR technology space; commercial mindset with a record of renewals and account growth; skill at navigating complex client organisations and their priorities. Skills it names include Customer success, Renewals, HR technology.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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