Remote job · Office and administration
Customer Support Agent (Dutch Speaking, Remote)
- Remote (Greece)
- A customer service outsourcing company
- Posted 15 Oct 2026
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Apply with Keywordise AIAbout the role
A remote support role handling Dutch-language customer contacts by phone, email and chat. The position starts in November and covers billing, account questions and case follow-up.
What you will do
- Answer billing and account enquiries accurately and with care
- Propose changes that cut down on repeat contacts
- Consult internal knowledge articles before replying to customers
- Track open cases and follow up so customers are not kept waiting
What they look for
- Fluency in Dutch
- Solid English for internal tools and written documentation
- Careful attention to detail and precise record keeping
- Availability for the team's set shift pattern
- A quiet home workspace and dependable internet access
- The right to work in Greece
Nice to have
- Prior experience dealing with customers
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