OlipopHiring

CX Operations Analyst

  • Remote, worldwide
  • Mid-level
  • Posted 4 weeks ago
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In one line

Operations role supporting a customer experience team at a soda brand, owning backend tools, order management and fraud prevention across direct and business sales.

About the role

Systems and tooling ownership sits at the center of this job: configuring routing rules, keeping order flow and fulfillment healthy, and running projects like AI service tools and subscription improvements.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Mid-level
Skills
Order management, Fulfillment, Fraud prevention, System configuration, Reporting
Posted
29 Sep 2026
Last checked
28 Oct 2026

What you will do

  • Run cross-team CX projects from planning to launch, including new products and new markets
  • Own configuration and upkeep of backend CX tools such as rule sets and routing
  • Keep DTC and B2B order management, fulfillment and fraud prevention running day to day
  • Build reporting that helps the CX organisation make decisions

What they look for

  • Comfort contributing to vendor strategy talks and detailed system configuration
  • Able to juggle project work with daily operational discipline
  • Individual contributor who takes ownership of tools and cross-functional ties

How Keywordise applies for you

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Claude

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Connector URL
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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: comfort contributing to vendor strategy talks and detailed system configuration; able to juggle project work with daily operational discipline; individual contributor who takes ownership of tools and cross-functional ties. Skills it names include Order management, Fulfillment, Fraud prevention, System configuration.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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