GE VernovaHiring

Field Customer Experience & Productivity Leader

  • Remote, United States
  • Senior
  • Posted 7 days ago
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In one line

Leadership role driving customer experience improvements, productivity programs, and cost optimization across global field services operations.

About the role

The position focuses on managing customer feedback, quality systems, and productivity initiatives while collaborating with engineering and product teams.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Controls, Productivity improvement, Supplier performance
Posted
22 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Manage field defects, failures, and corrective actions
  • Drive productivity improvement initiatives
  • Conduct supplier performance reviews and cost reduction efforts
  • Support continuous improvement initiatives

What they look for

  • Bachelor's degree or equivalent work experience
  • Six years of Controls experience
  • Four years of experience with GE Control Products
  • Strong leadership and influencing skills
  • Proven ability to analyze and resolve operational issues

Nice to have

  • Ten years of experience with GE Controls Product Systems
  • Six years of OT Cyber Security or Field Engineering experience

Benefits

  • Professional development and competitive compensation

A typical week

  • Manage customer feedback and survey actions
  • Review supplier performance and cost optimization opportunities
  • Collaborate with engineering teams to resolve customer issues

First 90 days

  • Establish customer satisfaction improvement plans
  • Identify third-party cost reduction opportunities
  • Deploy lessons learned across regions

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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a senior role. The posting asks for: bachelor's degree or equivalent work experience; six years of Controls experience; four years of experience with GE Control Products. Skills it names include Controls, Productivity improvement, Supplier performance.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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