Quality Manager

About the role

Oversee quality assurance, set quality standards and make sure products, services and operations meet organisational requirements. The role builds quality management systems, tracks performance and leads improvement projects across teams.

What you will do

• Create, roll out and maintain quality policies, procedures and standards
• Set quality goals, performance indicators and measurable improvement targets
• Watch operational processes for compliance with company policy and applicable rules
• Run internal audits, quality inspections and process evaluations
• Find quality problems, trace root causes and put corrective and preventive actions in place
• Analyse quality metrics, write reports and present recommendations to management

What they look for

• Three to five years of relevant quality assurance, quality control or quality management experience
• Strong grasp of quality management systems and continuous improvement methods
• Experience running audits, spotting process gaps and applying corrective actions
• Excellent analytical, problem-solving and decision-making skills
• Strong leadership, communication and organisational abilities

Nice to have

• Experience with ISO 9001 quality management systems
• ISO 9001 internal or lead auditor certification

Benefits

• Professional development and training

Pay

USD 80,000 to 110,000 per year