AcquiaHiring

Regional Account Manager

  • Remote, United States
  • Lead
  • Posted 2 days ago
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In one line

Account management role for a software platform vendor, keeping existing customers renewing and finding upsell chances; remote-friendly with quarterly targets.

About the role

Customer retention is the core problem: accounts need to stay and grow while renewals land on time. Success means hitting renewal and net renewal goals through planning, partner co-selling and steady contact.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Drupal, Account management, Forecasting, Quarterly business reviews
Posted
27 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Own a book of accounts and steer each one's direction and strategy
  • Walk customers through onboarding of platform products and services
  • Run quarterly business reviews to surface risk and expansion chances
  • Build expansion pipeline with targeted outreach, account plans and channel partners
  • Keep the sales database current every week and hit quarterly renewal targets

What they look for

  • A record of keeping and growing complex accounts, including renewals and upsells
  • Experience owning a quota and carrying a high volume of accounts
  • At least two years in account management
  • Solid forecasting and analysis skills, plus a bachelor degree

Nice to have

  • Comfort working with several systems at once and resolving escalations with little oversight

Benefits

  • Healthcare coverage and wellness programs
  • Flexible time off and parental leave

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: a record of keeping and growing complex accounts, including renewals and upsells; experience owning a quota and carrying a high volume of accounts; at least two years in account management. Skills it names include Drupal, Account management, Forecasting, Quarterly business reviews.

How do I apply with Keywordise AI?

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