A corporate education technology companyHiring

Senior Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Senior customer success role for someone with a learning and development background, managing key accounts and helping them get value from AI features; fully remote.

About the role

Someone with hands-on L&D experience who can advise customers on program health and growth. The team acts as a trusted advisor to major accounts, using data and regular check-ins to keep programs on track.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
CRM, Customer Success
Posted
23 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Run structured health checks and lead executive business reviews with customers.
  • Track customer health metrics in CRM and flag risks to leadership.
  • Work with sales to spot expansion opportunities and align new features with customer goals.

What they look for

  • Deep learning and development industry background with practitioner experience.
  • Strong relationship building and problem solving skills.
  • Experience with data-driven consultation and customer health management.
  • Ability to collaborate across product, marketing, support, and sales.

Benefits

  • Personal development budget.
  • Annual all-company retreat focused on human connection.

How Keywordise applies for you

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  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: deep learning and development industry background with practitioner experience; strong relationship building and problem solving skills; experience with data-driven consultation and customer health management. Skills it names include CRM, Customer Success.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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