LaunchDarklyHiring

Senior Customer Success Manager, West Coast

  • Remote, United States
  • Lead
  • Posted 11 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Own post-sales relationships with new and growing customers on the West Coast, from handoff through adoption, renewal and expansion.

About the role

Entrepreneurial, self-driven people who like both customer work and software development fit best here. The role reports to the regional customer success lead and carries a number to hit.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
DevOps, Customer Success, Forecasting, Sales
Posted
19 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Guide new customers from the sales handoff to successful activation, with a plan and project management
  • Spot risks to adoption or renewal early, build a plan to address them and coordinate the account team
  • Advise customers on implementation and adoption practices and look for add-on products and features

What they look for

  • Interest in software development and DevOps alongside strong sales instincts
  • Comfort owning a number and forecasting weekly, with renewals and expansion as the focus
  • Organised, autonomous working style with excellent written and spoken communication

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job jkb6n5vqq4
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Senior Customer Success Manager, West Coast as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: interest in software development and DevOps alongside strong sales instincts; comfort owning a number and forecasting weekly, with renewals and expansion as the focus; organised, autonomous working style with excellent written and spoken communication. Skills it names include DevOps, Customer Success, Forecasting, Sales.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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