Ryder Supply Chain Solutions Canada ULC (Employer-Payroll)Hiring

Senior Director, Sales & Customer Support

  • Remote, United States
  • Full-time
  • Lead
  • Posted 7 days ago
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In one line

Senior sales and support leadership role for a mobile maintenance business, owning revenue growth and customer retention across a national market.

About the role

Commercial ownership of the mobile maintenance product line, from new business acquisition through account growth and support operations, working with operations, marketing, finance and product teams.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
Account management, Customer success, Forecasting, Pipeline management
Posted
28 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Set and run the sales plan for mobile maintenance, covering revenue, profit and market share targets
  • Lead national business development, new customer acquisition and expansion of strategic accounts
  • Own customer success and retention work, including engagement programs and recurring revenue performance
  • Direct support operations: service standards, escalation handling, response times and satisfaction metrics

What they look for

  • Track record leading multi-functional sales and customer support organizations
  • Experience building forecasting, pipeline management and performance metrics
  • Ability to recruit, coach and develop sales and support leaders
  • Skill at building executive relationships with large strategic accounts

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Claude

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Connector URL
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Muse

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Message for Muse
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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Director, Sales & Customer Support as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: track record leading multi-functional sales and customer support organizations; experience building forecasting, pipeline management and performance metrics; ability to recruit, coach and develop sales and support leaders. Skills it names include Account management, Customer success, Forecasting, Pipeline management.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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Ryder Supply Chain Solutions Canada ULC (Employer-Payroll)Remote, United States
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