A healthcare revenue cycle companyHiring

Supervisor Customer Service

  • USD 52,100 to 78,150 per year
  • Remote, worldwide
  • Mid-level
  • Posted 5 days ago
In one line

Frontline supervisor job leading a team of customer service associates in healthcare revenue cycle, with coaching, quality checks and escalation duties.

About the role

Suits someone who has run a call centre or patient financial services team and likes developing people. The team is growing, so the role carries more volume and more accountability.

At a glance

Pay
USD 52,100 to 78,150 per year
Remote scope
Remote, worldwide
Seniority
Mid-level
Skills
Customer service, Revenue cycle, Patient financial services, Performance metrics
Posted
24 Oct 2026
Last checked
26 Oct 2026

What you will do

  • Coach associates daily and keep quality, service levels and performance targets on track
  • Watch call quality, productivity and workflows to spot trends and coaching needs
  • Hold one-to-ones and development talks, and support corrective action and recognition
  • Take escalations on complex customer and account issues
  • Work with training, quality and leadership on process gaps and onboarding

What they look for

  • High school diploma or GED
  • Two to three years in customer service, call centre, healthcare, revenue cycle or patient financial services
  • Some experience supervising or leading a team
  • Familiarity with performance metrics and quality review

How Keywordise applies for you

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Connector URL
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Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Supervisor Customer Service as a remote role open to candidates worldwide.

What does this job pay?

The posting states USD 52,100 to 78,150 per year.

What experience is needed?

It is a mid-level role. The posting asks for: high school diploma or GED; two to three years in customer service, call centre, healthcare, revenue cycle or patient financial services; some experience supervising or leading a team. Skills it names include Customer service, Revenue cycle, Patient financial services, Performance metrics.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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