TactacamHiring

Customer Success Manager

  • Remote, worldwide
  • Lead
  • Posted 2 weeks ago
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In one line

Customer success role for business and enterprise accounts at an outdoor camera maker, handling setup, activation and renewals for clients across many sites.

About the role

The post sits with a company serving over half a million active customers, where accounts often start small and grow to several locations. Success means units stay active, subscriptions renew and clients expand their deployments.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Cellular setup, App configuration, Subscription renewals
Posted
15 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Guide new business clients through hardware setup, SIM activation and app configuration
  • Is the main technical contact for accounts and keep long term relationships strong
  • Watch unit activity, renewals and reorder cycles to keep retention high
  • Flag accounts that are adding sites and bring in sales to close the bigger order
  • Pass site feedback to sales, support and product teams and help resolve escalations

What they look for

  • Practical problem solver who is comfortable in a hardware and software setting
  • Technical grounding and a results driven approach to client relationships
  • Ability to manage several business accounts and their deployments at once
  • Clear communication with clients and with internal sales and product colleagues
  • Interest in the outdoors and in the company's camera products

Benefits

  • Performance bonuses and professional development opportunities

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
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Connector URL
https://keywordise.com/mcp

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Muse

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Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, and the posting does not tie it to one country.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: practical problem solver who is comfortable in a hardware and software setting; technical grounding and a results driven approach to client relationships; ability to manage several business accounts and their deployments at once. Skills it names include Cellular setup, App configuration, Subscription renewals.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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