LimeFlightHiring

Customer Success Manager (French-speaking)

  • Remote, worldwide
  • Lead
  • Posted 2 weeks ago
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In one line

Customer success role owning airline accounts, remote across Europe, with French and English and up to 20% travel.

About the role

The portfolio covers airline customers, with responsibility for retention, growth and measurable value from the product. The role involves strategic relationship management, business reviews, onboarding support and training.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
SaaS, B2B software, Stakeholder management, English
Posted
19 Oct 2026
Last checked
1 Nov 2026

What you will do

  • Own a portfolio of airline customers, building trust with stakeholders across operations, IT and management.
  • Lead regular business reviews and management meetings, aligning capabilities with customer objectives.
  • Monitor customer health, adoption and satisfaction, and identify upsell and cross-sell opportunities.
  • Drive retention and expansion revenue, contributing to renewals and commercial discussions.
  • Support onboarding and implementation as a strategic counterpart, guiding integrations and data setup.
  • Deliver training sessions and workshops remotely and on-site, promoting best practices.

What they look for

  • At least 3 to 5 years of experience in the airline or airline catering industry.
  • Strong stakeholder management and communication skills, with a commercial mindset.
  • Fluency in English and French.
  • Willingness to travel up to 20% a year for customer visits.

Nice to have

  • Experience with SaaS products or complex B2B software solutions.

How Keywordise applies for you

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Claude

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ChatGPT

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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: at least 3 to 5 years of experience in the airline or airline catering industry; strong stakeholder management and communication skills, with a commercial mindset; fluency in English and French. Skills it names include SaaS, B2B software, Stakeholder management, English.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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