Manager, Application Production Support
- USD 94,100 to 164,800 per year
- Remote, worldwide
- Lead
- Posted 7 days ago
or apply from Claude / ChatGPT / Muse
Manager role running production support for business-critical applications in a healthcare setting, leading a support team and handling incidents and escalations.
About the role
Keeping critical applications stable, available and fast is the core of the job, along with incident and problem management. The manager also works with business, technical and vendor partners on readiness, compliance and steady service improvement.
At a glance
- Pay
- USD 94,100 to 164,800 per year
- Remote scope
- Remote, worldwide
- Seniority
- Lead
- Skills
- ITIL, Incident management, Problem management, Release management
- Posted
- 28 Oct 2026
- Last checked
- 1 Nov 2026
What you will do
- Run application production support so systems stay stable, available and performant.
- Manage and develop the support staff, including hiring and coaching.
- Oversee incident resolution and problem management, and act as an escalation point.
- Track service performance and push continuous improvement, working with business, technical and vendor stakeholders.
- Keep support work compliant with security, regulatory and IT service management requirements.
What they look for
- Seven years of IT experience, including support of enterprise applications and production environments.
- Three years of leadership experience preferred, or the ability to manage and develop a team.
- Knowledge of IT service management practices: incident, problem, change and release management.
- A bachelor's degree in computer science, IT or a related field, or equivalent work experience.
- Healthcare or managed care background preferred.
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job gxsrixyjjpQuestions about this job
Can I do this job remotely, and from which countries?
Yes. The posting lists Manager, Application Production Support as a remote role open to candidates worldwide.
What does this job pay?
The posting states USD 94,100 to 164,800 per year.
What experience is needed?
It is a lead role. The posting asks for: seven years of IT experience, including support of enterprise applications and production environments; three years of leadership experience preferred, or the ability to manage and develop a team; knowledge of IT service management practices: incident, problem, change and release management. Skills it names include ITIL, Incident management, Problem management, Release management.
How do I apply with Keywordise AI?
Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.
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